We pride ourselves with excellence in customer service
In addition to excellence in customer service, a successful relationship is also through basic quantifiable results.
- Membership growth of the organization - Membership Retention
- Turnover of volunteer leaders decrease
- The bottom line - a management company facilitates revenue growth when working collaboratively with the volunteer leadership.
Glatz Management Services, Inc. adds value to volunteer organizations by complementing and supplementing the vision and goals of the Board of Directors. Leaders of professional organizations have a limited amount of time to commit to their industry's profession: Glatz Management Services, Inc. will take on the day-to-day tasks for the Board and thereby minimize burnout of the volunteers as well.
What makes us unique
We work as a unified team to ensure deadlines are met, events are executed without complications and, most importantly, we service the customer – your members – by ensuring all member calls and queries are answered promptly.
In addition to quality customer service, we are well-versed with today’s technology – including providing support for social media platforms, updating content-based websites, sending out large e-blasts and utilizing the analytical reporting functions that a good database should provide and/or offer.
Glatz Management Services, Inc. currently manages a variety of databases and marketing systems based on the association client’s current platform.